Refund Policy
When payment of fee is made to GSTPRACTITONERS, the fees paid in advance is retained by GSTPRACTITONERS in a client account. GSTPRACTITONERS will earn the fees upon working on a client’s matter. During an engagement, GSTPRACTITONERS earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, etc.).
Refund cannot be provided for the earned fee because resources and man-hours spent on delivering the service are non-returnable in nature. Further, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order.
Our Refund Policy is as below :
- No refund shall be issued if GSTPRACTITONERS processed the registration/application as per the government guidelines and registration is pending on part of a government department or officials.
- If any government fee, duty, challan or any other sum paid in the course of processing your registration application. We will refund the full payment less government fee paid. (payment proof provided to you in case).
- No refund shall be issued if you have already availed any complimentary service or discount offer which was attached to the paid service for which you are seeking a refund. Such as one-day ad banner publication.
- Approval not guaranteed by the approving authority will not be considered as the ground of non-performance of service. In case, we only take registration filing and closure filing services, the closure will totally depend on MCA, GST, Trade Mark, FSSAI, and any other Department, in case Government rejects the closure, the refund will not be issued to the company.
- We are not responsible for either rejection or resubmission in the case of special entities like Nidhi, Section 8, NBFC or Micro Finance, IfAny rejection or resubmission comes, GSTPRACTITONERS is not in a position to refund your money back.
- To complete your refund, we require a receipt or proof of purchase and a mail to info@GSTPRACTITONERS.com with your order id. Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Changes of Services
If you want to change the service you ordered for a different one, you must request this change of service within 15 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your GSTPRACTITONERS account. You can use the balance credit for any other GSTPRACTITONERS service.
Cancellation Fee
Since we’re incurring costs and dedicating time, manpower, technology resources, and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by GSTPRACTITONERS – not changes to your situation or your state of mind. In case you require us to hold the processing of service, we will hold the fee paid on your account until you are ready to commence the service.
Before processing any refund, we reserve the right to make the best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to the government would be applicable. In case of change of service, the cancellation fee would not be applicable.
For Refund Policy you may Contact us :
GSTPRACTITIONERS