When a payment of fee is made to GSTPractitioners.in, the fees paid in advance is retained by GSTPractitoners.in in a client account. GSTPractitioners.in will earn the fees upon working on a client's matter. During an engagement, GSTPractitioners.in earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, etc.).
Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order.
Our Refund Policy is as below :
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Changes of Services
If you want to change the service you ordered for a different one, you must request this change of service within 15 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your GSTPractitioners.in account. You can use the balance credit for any other GSTPractitoners.in service.
Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by GSTPractitioners.in - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.
Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.
For Refund Policy you may Contact us :